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Registration Software and Technology Showcase - Durham
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Registration Software and Technology Showcase - Durham

12/3/2019 to 12/4/2019
When: Tuesday, December 3, 2019
Where: Durham Armory
United States
Contact: Matt Carusona

Online registration is closed.
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Join NCRPA in Durham for our first-ever Technology and Registration Software Showcase. The showcase will feature speed networking opportunities and educational sessions that focus on best practices and trends for using technology and registration software in a recreation and parks setting. The event will also feature a Software Showcase for attendees to learn and connect with various technology and registration software providers. Mark your calendars and don't miss out on this great opportunity. Attendees can earn up to .2 CEUs, Lunch is included. 

If you are a software provider who would like to participate please email or visit: 

Event website:


Lodging: NCRPA does not have a hotel block for this event, however you can find a variety of hotels close to the venue in Durham's Downtown District.

Durham Marriott City Center - Across Street from Durham Armory 

Durham Hotel Walking Distance - 1 block

21C Museum Hotel - Walking Distance - 1.5 blocks

Unscripted Durham - Walking Distance - 1.5 blocks

Aloft Durham - Walking Distance - 3 blocks

See all the Durham Hotel Listings here:


Event Schedule 


December 3rd, 2019
11:00am - 12:30pm - Registration and Check-in - Boxed Lunch and Light snacks. 

12:30pm-3:25pm - Speed and Presenting Sponsor Sessions

Speed Session Topics Include: Park Finder App, Wet Bulb Globe Temperature (WBGT) Tool, ecoExplore, Geographic Information Systems, Data Visualization, Demos from presenting sponsors and more! 

  • Is Podcasting for you? - Roxanne Sutton and Cort Jones, National Recreation and Park Association: Should your agency or municipality have a podcast? Let's look at the things you should take into consideration like time, equipment, skills, audience and topic area. 
  • Geographic Technologies Group | Revolutionizing Parks and Recreation with Smart GIS Technology - David Holdstock, CEO Geographic Technologies Group: This session will explain how GIS is being used nationwide to support parks departments through the use of internal and external GIS tools. The session will cover leveraging a full park inventory and recreation databases to create a “smart” system that enables staff to make better and more informed decisions, manage infrastructure, and promote parks to the community.
  • ecoEXPLORE: A Turnkey Outdoor STEM Program in N.C. - Jonathan Marchal,  The North Carolina Arboretum: The ecoEXPLORE initiative is a citizen science program of The North Carolina Arboretum. This program leverages partnerships between parks, libraries and environmental educators to encourage families to spend time outdoors and contribute to the biological record of organisms found in North Carolina. Learn how your park can join a growing network of safe, accessible outdoor spaces that families are encouraged to visit to make photo observations of plants and animals. The initiative uses gamification concepts to award points to participants which are traded for nature exploration-focused prizes like binoculars, butterfly nets and wildlife cameras. Grant funds are available to bring 1,000 sites on board through 2023.
  • CivicRec | Increase Community Participation with Efficient Use Of Technology - Craig Roach, Account Executive, CivicRec: Technology should help us not be a burden. How do we leverage the tools available to keep us on track to connect with and grow our community? We'll explore examples of Rec departments doing just this as well as the role of technology plays with human nature to be most effective.
  • Using Geodata to improve public engagement - Jay Dawkins, CEO, Public & Emma Liles, Park Planner, City of Raleigh: Learn how cities are using a combination of interactive mapping and participant location data to better understand resident needs and make decisions.
  • ReCPro Software | Questions to ask Software Vendors and understanding today's technical 'Buzzwords', Dale Geiger
    We will cover the important technical and system design questions you should be asking recreation software vendors. We will also help you understand today's technical buzzwords (Cloud Based, Web Based, Hosted, Agnostic, Mobile Optimization, Mobile Friendly, Multi-Tasking, Web Form Data Retention) and how they apply to the admin application your staff uses.

  • Park Locator Application, Emerson Barker, Deputy Director, Wake County Parks & Ben Strauss,  IT Engineer, Wake County GIS: Did you know there’s a BMX track in Raleigh or live animals at Historic Oak View County Park?  Wake County’s Park Locator is a digital tool that puts every state, county and municipal park at your fingertips. Since its launch in April 2018 it has been viewed 7000+ times. Developed collaboratively with the City of Raleigh, users can access information in a mobile friendly format, search by activities and get customized directions. Previously, people had to visit multiple websites for a complete picture. In Wake County, parks are managed at the state, county and municipal level, and they traditionally had no unified data source. To solve this challenge, the Park Locator was born— all the parks, in one place. The data used by the application is maintained through an innovative, web-based data sharing platform that allows municipalities to update information about the parks they manage. The Wake County Communications Office launched an advertising campaign featuring video, promoted social media posts and bookmarks at libraries and municipal parks. The app was also featured in The News & Observer newspaper. Moving forward, the team is tracking which activities are most searched to inform potential improvements to the user experience and park operations.
  • SmartRec by Amilia | Winning the customer journey in the mobile era. - William Owens, Sales Executive, SmartRec by Amilia:  Technology, specifically mobile capability and ecommerce trends have drastically altered how residents engage with organizations. Understanding how to leverage mobile and ecommerce best practices in your customer’s journey is a critical factor for  organizations seeking high community engagement.
  • A Web-Based Tool to Forecast Wet Bulb Globe Temperature for Outdoor Recreation, Ferdouz Cochran, Climate-Health Integration and Outreach Associate, Carolinas Integrated Sciences & Assessments (CISA): People who engage in exertional outdoor activities during the warm season are vulnerable to heat illness, which is entirely preventable when proper precautions are taken. The National Weather Service (NWS) currently utilizes the heat index as a measure of heat stress, issuing heat advisories and warnings when the index exceeds specified thresholds.  Heat index, however, only accounts for the effects of air temperature and humidity on heat stress. In addition to these variables, wet bulb globe temperature (WBGT) incorporates the effects of wind speed and solar radiation on heat stress.  Consequently, an increasing number of athletic associations are relying on the measurement of WBGT over athletic practice surfaces, such as turf fields, asphalt tennis courts, etc.  Unfortunately, there is limited WBGT monitoring due to a lack of WBGT devices at weather stations and challenges in accurately estimating WBGT from standard meteorological variables. To address this need, the NOAA Southeast Regional Climate Center (SERCC) has partnered with the Carolinas Integrated Sciences and Assessments (CISA) program and the North Carolina State Climate Office to develop a web-based tool for forecasting WBGT across NC. The publicly accessible tool provides hourly estimates of WBGT in a time series format using an algorithm that inputs meteorological variables from digital data maintained by the NWS. The user can view WBGT forecasts over a 5-day time frame to make informed decisions about when to schedule exertional outdoor activities.  In this speed session, we will describe technical aspects of the tool, next steps in its development, and how to use it for heat-safe recreation.  

3:30pm-4:30pm - Keynote Panel 

Join NCRPA and guests as we talk about the benefits and challenges of implementing new technology in a parks and recreation setting. 

5:30pm - Networking/Social (Bull McCabes)

December 4th, 2019
9:00am -10:00am - Coffee, Networking, Showcase 

10:00am-11:15am -  Rock Your System Implementation! .1 CEU - Luke Guthrie, Application Support Specialist - Cary Parks, Recreation & Cultural Resources
Implementing a new management system can be a trying time. This can be especially true if you’re the person managing the implementation. In this session we'll discuss some tools and tips to help you and your users have the best implementation ever.

11:15am -12:15pm - Showcase, Mini-Demos, and Networking

12:15-1:15pm - Lunch and Networking - Lunch included 

1:15pm 2:15pm - Showcase, Mini-Demos, and Networking

2:15pm- 3:30pm - Data Analytics and Best Practices .1 CEU - Josh Powell, Fiscal Analyst - Raleigh Parks, Recreation and Cultural Resources Department
Learn how collecting and modeling data from various departmental sources to influence decision making from the programmer level to executive level. 

3:30pm - 3:45pm -  Closing Remarks 

*Schedule Subject To Change 


2019 Attending Sponsors

CivicPlus - Presenting 

Geographic Technologies Group - Presenting 

ReCPro Software - Presenting 

SmartRec by Amilia - Presenting 

eTrak Recreation Software

LGFCU Local Government Federal Credit Union Recreation Software



NCRPA Members $35 - 2 days !

NCRPA Student Members $15

Non Member $55  - If you are a member of another state Parks and Recreation Association, please email for info about partner discounts. 

Refund Policy

Workshop Member Rates Information

NCRPA offers members a discounted rate on most educational workshops.  To receive this rate, you must first log into your membership account and then register for the event.  If you register at the nonmember rate and pay by credit card, we will gladly refund the difference minus a $5 processing fee.  If you need a refund or assistance with any registration please email